Betty Ann Rutledge is a passionate, professional, relationship-driven volunteer manager with over 25 years of experience in the field of community-based healthcare, death, dying and bereavement. Her work at the AIDS Committee of Toronto and Bereaved Families of Ontario-Toronto, as well as several community hospice programs has included designing, developing and delivering volunteer training programs based on the peer/mutual support model and centered in principles of equity and inclusion. She has journeyed with many people through illness, end of life and bereavement including both her parents and many friends. She is committed to creating safe and inclusive spaces for people to share their stories of loss, healing, resiliency and meaning-making.