Welcome to the NORTH SIMCOE MUSKOKA HOSPICE PALLIATIVE CARE (NSMHPCN) website and its related services. You may access many areas of our website without registering your details with us. Courses and Conferences are accessed through online registration. The terms and conditions hereunto govern material submitted by you to us and your use of the www.nsmhpcn.ca website.

  1. Event Registration
    • Online registrants have the following payment options:
      • Visa, Mastercard and Visa-Debit
    • Event attendees will receive confirmation after completing the online registration; a payment receipt will be sent by email following full payment. Only those attendees who have completed registration and have paid fully will be able to attend event unless previous financial arrangements have been made with NSMHPCN.


  1. Event Cancelation
    • Full event registrations are refundable if submitted in writing to whitney@nsmhpcn.ca a minimum of one week prior to the event. Registrations and cancellations received the week leading up to the event are not refundable. Refunds will be issued within 30 days of the cancellation date. All refunds will be issued back in the original payment type.


  1. Event Substitution
    • Registrants unable to attend may send a substitute. If the substitute is not a member, the non-member fee will be charged. Collection of the remaining fee (the difference between the member fee and the non-member fee) can be made by credit card prior to the event or by cash on the day of the event. Substitutions must be made in writing to whitney@nsmhpcn.ca. Substitutions will be accepted until 3 days prior to the event. Substitutions closer than 3 days to the event will be accepted only if a letter from the original registrant authorizing the substitution is presented onsite at the event.


  1. Privacy
    • Your personal information entered during the registration process is protected under PIPEDA and is not used or disclosed for purposes other than those for which it was collected.
    • Email addresses are not collected or distributed to any outside sources and are only added to the NSMHPCN mailing list with your consent.
    • Credit card information is protected and kept safe during your online transaction. Credit card information is not stored after your transaction is complete.


  1. Membership
    • By registering as an NSMHPCN member you can access different discounts that are offered by us. You will also be issued a membership code to access these discounts.
    • You agree that:
      • You will keep your membership code safe, and won’t share it with anyone.
      • You will not pass yourself off as someone else or create multiple, false memberships.
    • If you breach these or any of our other terms and conditions we reserve the right to close your membership.
    • To deactivate your membership please contact NSMHPCN by emailing whitney@nsmhpcn.ca



  1. Administration
    • If you lose or forget your membership code, you can have a new code issued to you by contacting the NSMHPCN office by emailing whitney@nsmhpcn.ca or calling 705-325-0505 and speak to Whitney Vowels.
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